• Course
    Successful Negotiation Skills (SNSOL)
  • Dates
  • Venue
  • Course Fees (excl. VAT)
  • CPD Credits
    1 hour

Total Price:

Get this course in-house
Or call 0203 178 4230
or email info@fstp.co.uk today.

Course Overview

We negotiate every day – whether consciously or unconsciously, and some of these negotiations have far reaching consequences. As in many areas of life, it is effective preparation that will deliver results from your negotiations. This webinar will provide you with effective tools and techniques for your future negotiations. This will ensure that your meetings, calls or messages become more effective. The session will build confidence through developing a structured approach and highlighting any specific elements for improvement.

Much will depend upon your mindset: you can influence yourself even if you cannot always influence someone else in the way you might like to. Flexibility can be planned in advance.

Effective negotiators develop habits and traits which become seemingly automatic, but which come down to a small range of behaviours and skills. This webinar we help you improve your habits and attitude to identify approaches enabling a more flexible yet still professional approach.

This is a practical and interactive webinar, led by an expert in communication. Come prepared not just to listen, but question, contribute and learn.


Attending this course will enable you to:

  • Learn some of the communication tools of persuasion

  • Recognise the value of negotiation versus “tell”

  • Explore the techniques of negotiation and how to plan your  approach

  • Use the power of questioning and listening to find ways forward

  • Uncover and “sell” the benefits

  • Have better relationships with business areas

  • Achieve improved outcomes for customers and the business


Your next move…

  • To define negotiation, your approach and the possible outcomes

Interests and positions

  • To describe the difference between interest and positions

  • To demonstrate how to know in detail your own position

“Deadlock” and how to avoid it?

  • To identify your own deadlock situation 

  • To consider examples of how “planned deadlock” might move things forward

Structured negotiating

  • Describe the IMPACT tool for managing negotiations

  • Consider the skills which will make you most effective

  • Understand how a structured approach can help identify potential problems in advance

Quick Techniques to move things along

  • Describe some negotiation techniques for improved effective outcomes

  • Consider example scenarios where techniques will work most effectively

Where next?

  • Consider your own improvement areas

Get this course in-house

Or call 0203 178 4230 or email info@fstp.co.uk today.

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Meet The Tutor

Who is this course for?

The session is designed for professionals at any stage of their careers who have to deliver difficult or complex messages and achieve buy in from other business areas. Whether you are dealing with colleagues across various departments, clients or suppliers and partners the session will enable you to approach these disccusions in furture in a clear and confidnet manner ensure all your key points are understood.

'This training helped me understand better how to approach vulnerability and will be useful to design training courses internally.'

Head of Personal Loans
Finance and Leasing Firm

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Sessions are practical workshops not PowerPoint lectures. All courses are limited to no more than 14 attendees, so we’re able to explain concepts in the context of your business.

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